FAQ

Product and Use Questions

This is the first time I’ve used face oils. And to be honest, I'm a bit nervous.

Don’t be afraid! Our oils mimic the oil your skin naturally produces (sebum) to create glowing, supple skin. The oils are non comodogenic so they wont clog your pores but instead, penetrate deeply for the ultimate moisture experience.

If you're already using a cream or moisturizer, you're using face oils! You can think of cream like mayo. Essentially, it's the same recipe - a mixture of oils, water, emulsifiers and preservatives. All your skin really needs are the oils.

To start, test a drop on your arm to see if you have any reactions. We've formulated our oils for sensitive and nut free skin, but suggest testing just to be safe. 

If you're good to go, you can begin using the oils as recommended on the labels. 

Are your oils organic, vegan and cruelty free?

Yes, all of our ingredients are organic and 100% vegan and cruelty free! We do our best to source organic or wild foraged oils. We do not add animal-derived or nut oils.

Will the oils make me break out more?

No, they will actually make you break out less because you'll be balancing your natural oil (sebum) production. However, if you continue to wash your face with products that have alcohol in them (any ingredient ending in 'ol'), you're drying out your face which is sending it into oil overproduction, aka break outs.

So I should stop washing my face?

Well, think of it more as makeup removal vs. washing your face. If you have waterproof mascara on, you definitely need something more to remove it. But that doesn't mean the rest of your skin needs something with that same intensity.

At the end of the day, most of our foundation and the other makeup we apply to our cheeks and forehead has worn off. At that point, we don't really have anything to "wash off". A splash of warm water and a bare washcloth is all your skin really needs. Then, add the oils!

Also, after a sweaty workout, just use warm water to cleanse. Your skin has already done its job of flushing out the toxins and is ready to celebrate by feasting on the nutrients it needs. Nudo is food for your skin.

Do you use any preservatives, sulphates, parabens?

No, we do not. Your skin doesn’t need these ingredients, so we don't include them.

What is the shelf life of your products?

Our products are meant to be used when they arrive, but are good for up to a year when stored properly. We think of our oils like produce - use when it is freshest, and keep in a cool, dry place. 

General Questions

When can I expect my shipment?

We ship orders within 2-3 days of purchase.

How much do I have to spend to get free shipping?

Shipping is free on all orders $50 and more.

Do you ship internationally?

No, we only ship within the US.

Is your packaging environmental friendly?

Yes! I mean man, aren't you sick of plastics and having to constantly throw things away? We use reusable (better than recyclable) materials to limit our environmental footprint.  

Where are your products made?

Our products are made exclusively in Santa Cruz, CA.

Are nudo products available in retail stores?

No. Our products are exclusively available online and at pop-up shops. See our events page to stay up to date on upcoming events and pop-ups. 

Are your products nut free?

Yes, we don't use any nuts in our formulations.